Privacy policy
[The following information and terms has been translated from German by machine and may be incorrect. In case of dispute, only the German-language original version applies.]
The person responsible for data processing is:
kotagrills.de - (contact deatails pls see imprint)
We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data
1. Access data and hosting
You can visit our websites without providing any personal information. Each time you call up a website, the web server automatically saves only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data will be deleted no later than seven days after the end of your visit to the site.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in designated forms on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Our service providers are located in the following countries for which the European Commission has determined by decision that they provide an adequate level of data protection: Canada
2. Data processing for contract processing, contacting and when opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as we need the data in these cases to process the contract or to process your contact and you cannot send the order or contact without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you for the purpose of processing the contract and dealing with your enquiries in accordance with Art. 6 Para. 1 Sentence 1 lit. b DSGVO.
If you have given your consent to this in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO by deciding to open a customer account, we use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) sentence 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account.
3. Data processing for the purpose of shipment processing
For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
Correspondingly, the data is processed for the purpose of shipping.
The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipping for us (drop shipment). These are considered shipping service providers for the purposes of this data protection declaration.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO.
We will forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
Kühne Nagel (AG & Co.) KG
Ludwig-Erhard-Straße 35
28197 Bremen
Germany
4. Data processing for payment processing
For the processing of payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
Use of Amazon Payments:
We use the Amazon Payments payment service of Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments") on our website.
The purpose of the data processing is to be able to offer you payment via the Amazon Payments payment service.
In order to integrate this payment service, it is necessary for Amazon Payments to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you call up the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
This data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 (1) lit. f DSGVO from our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time to this processing of your personal data based on Art. 6 (1) (f) of the German Data Protection Regulation (DSGVO) for reasons arising from your particular situation.
With the selection and use of "Amazon Payments", the data required for payment processing is transmitted to Amazon Payments in order to be able to fulfil the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO.
For more detailed information on data processing when using the Amazon Payments payment service, please refer to the associated data protection declaration at: https://pay.amazon.com/de/help/201212490
4.2 Data processing for the purposes of fraud prevention and optimising our payment processes
Where applicable, we provide our service providers with further data which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of contested payments, accounting support). Pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of a balancing of interests.
5. Advertising by e-mail
5.1 Email newsletter with registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis on the basis of your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO.
Unsubscription from the newsletter is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
5.2 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
6. Cookies and other technologies
General Information
To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping basket). Within the framework of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.
The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy.
a) Google Web Fonts
This site uses so-called web fonts for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. Web Fonts are provided by Google, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/. For this purpose, the browser you use must connect to Google's servers. This enables Google to know that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer. The same applies if you deactivate the plugin via your browser settings as shown above. Opt-out: https://adssettings.google.com/authenticated.
b) Google reCAPTCHA
We use the "reCAPTCHA" tool on our website. The provider is also the company Google. The purpose of reCAPTCHA is to check whether the data entry on our online offer (e.g. when creating a customer account) is made by a human being or by an automated programme. For this purpose, reCAPTCHA analyses the user's behaviour on the basis of various characteristics. This analysis begins automatically as soon as the user visits the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the user on the shop page or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. You as a user will not be informed separately that an analysis is taking place. The data processing is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in protecting our website from abusive automated spying and SPAM. For further information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.
c) Google Maps
This site uses the Google Maps mapping service via an API. The provider of this service is also the company Google. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. We have no influence on this data transmission. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of our business premises. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
7. Contact options and your rights
As a data subject, you have the following rights:
- According to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
- In accordance with Art. 16 DSGVO, the right to demand the correction of inaccurate or incomplete personal data stored by us without undue delay;
- According to Art. 17 DSGVO, the right to demand the deletion of your personal data stored by us, insofar as the further processing is not required by law.
- for the exercise of the right to freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest or
- is necessary for the assertion, exercise or defence of legal claims;
- According to Art. 18 DSGVO, you have the right to request the restriction of the processing of your personal data, insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you object to its erasure;
- we no longer require the data, but you need them for the assertion, exercise or defence of legal claims or
- you have objected to the processing in accordance with Art. 21 DSGVO;
- In accordance with Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request the transfer to another controller;
- In accordance with Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose;
- If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.
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Right of objection This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose. |
Privacy Policy created with the Trusted Shops Lawyer in cooperation with FÖHLISCH Rechtsanwälte.